Terms & Conditions

Booking 

It is client responsibility to make sure all the details (Name, email address, contact number, number of passengers, Laguages, Pickup and drop address, date and time etc.) added in the booking form are correct. 

Cancellation/Refund 

Booking can be cancelled 8 before pickup time without any charges full amount will be refundable. Any booking cancelled within 8 hours before journey time will be refundable as follows; 

Within 6 hours from pickup time 50% will be refundable 

Within 3 hours from 20% will be refundable and that no refund will be issued 

Prices 

All our prices are fixed there will be no effect on price after making the final booking. The advertised price may be change from time to time but it will not effect on confirmed bookings. The price of the confirmed booking remains same. 

Special requests 

If you have any special requests, please let us know at the time of booking. We will pass on all such requests to the Supplier/Principal, but we can’t guarantee that they will be met and we will have no liability to you if they are not. Note that our Suppliers/Principals will provide child / baby seats if requested whenever possible. 

Vehicle Descriptions and Standards 

It is client responsibility to select the appropriate vehicle. The images of the vehicle make and model shown on the quotation page are for illustration and guidance purpose only. 

Journey times 

Estimated journey time provided on booking form is as per normal condition and current road conditions such as traffic, accident etc. may change this time.